Privacy Policy & cookies

This privacy policy applies to the website www.chiemihara.com, owned by STUDIO MIHARA TIMELESS S. L. Any visitor to the Website who accesses and uses the website, whether to browse its pages or to make an on-line purchase, is granted the status of "User". This act implies the total, unconditional agreement by the User to these conditions of use. If you do not wish to accept these conditions, please do not use the Website.

Therefore, before starting to use our Website you should review the information relating to the owner of the Website which appears below, the Privacy Policy, the Cookie Policy, the Conditions of Purchase and any other legal text regulating its use which can be accessed at the bottom of the Website.

If, while you are visiting the Website, we require your Personal Data in order to be able to provide you with our services, this will be collected and processed in accordance with the following conditions:

1. COLLECTION OF INFORMATION AND PURPOSES OF PROCESSING

During the process of collecting Personal Data through the various forms on our Website, we will indicate which information is obligatory in order to complete the process. If you do not provide this information, we will not be able to provide you with the service or you may not be able to access certain features on the Website.

By filling in these Personal Data collection forms, the User expressly authorises the owner of the Website to use their information for the purposes indicated below.

The User is responsible for providing correct and true information, as well as notifying any change or amendment to the information provided.

The Personal Data is collected for the following purposes:

- Managing your registration to the on-line store, providing you with access to the "My Account" area, where you can manage and view all your information, both personal and relating to your on-line purchase. By accessing the "My Account" area, you can keep your information up to date, arrange to close your account, as well as decide whether you wish to receive commercial communications from the company or not. We would like to remind you that if you request to leave "My account", your account will be closed, but the information relating to transactions carried out will be kept for the time stipulated by the various obligations of the company.

- Commercial communications: During registration and also in the "My account" area you will be able to choose whether you wish to receive commercial communications or not. From any commercial communications that you receive, you will be able, at any time, to revoke your consent to receive any further notifications.

2. LEGITIMATION

The legal basis for the processing of your data is the unambiguous consent that you gave when accepting the privacy policy and execution of the contract when accepting the general conditions during the online purchase process.

3. STORING OF INFORMATION

We inform the User that, in compliance with the storage limitation principle, the data collected will be processed solely and exclusively for the time needed and for the purposes for which it has been collected at any given time. The data will therefore be kept so that the interested parties can be identified for no longer than the time needed for the purposes of processing the Personal Data.

4. TRANSFER OF PERSONAL DATA

In order to fulfil the purposes of managing and delivering your order placed on-line, it may be necessary to communicate or transfer your Personal Data to third party companies that provide us with support services so that we can provide our service to you correctly.

Your data may be transferred to the following trading companies: "Studio Mihara, S. L." ,"Studio Mihara España, S. L.," , "Studio Mihara Internacional, S. L." , Chisco Trading S. L. or Lodistec Concepto SL which are part of the group of companies to which Studio Mihara Timeless S. L. belongs, and which, as appropriate, will be the companies who carry out the sale. This point will be stated expressly in the email confirming your order, which will contain specific information on the company carrying out the sale and the corresponding invoice. Therefore, we understand that, by registering and providing us with information through our Website, you expressly authorise us to make these communications and/or transfers to the aforementioned companies belonging to Grupo Mihara, as long as they are directly related to each individual purpose.

In addition to these companies in the group, we may transfer your Personal Data to financial companies, suppliers of technological services, logistical services, transport and delivery services etc.

In some cases, as may be the case with technological suppliers, these companies are located in countries like, for example, the United States, so we have checked that our suppliers have signed up for Privacy Shield (e.g. Mailchimp); or also in other countries or territories situated outside the European Economic Area, with an adequate level of protection. By accepting this Privacy Policy, you expressly authorise us to process and communicate your Personal Data to these third party entities and/or transfer your Personal Data to the aforementioned suppliers of services located outside the European Economic Area for the purposes described above.

5. DATA PROTECTION RIGHTS

You may exercise your rights to access, rectify, cancel and object at any time by sending an email to: customerservice@chiemihara.com, putting the subject of the email as Personal Data. We would like to remind you that these rights may only be exercised by the interested party, therefore we may request a copy of your National Identity Document, passport or other valid document to identify you.

In certain circumstances, you may request a restricted processing of your Personal Data. In such cases, we will only keep your data for pursuing or defending claims. If you exercise your right to object to the processing of your Personal Data, we will stop processing it, except for any compelling legitimate reasons, or to pursue or defend any possible claims.

In those circumstances where the law so provides, you will have the right to portability of your Personal Data, which means that you have the right to receive the Personal data relating to yourself, which we are processing and store it on your own device. This right also allows you to request that we communicate your Personal Data to another person responsible for its processing.

6. SECURITY MEASURES

We undertake to ensure the duty of secrecy and confidentiality when processing your Personal Data, adopting the legally required levels of security for personal data protection, and installing all the measures and technical means at our disposal to avoid the loss, misuse, alteration, unauthorised access or theft of your personal data.

7. INFORMATION ON COOKIES

We use cookies, which are small files containing information on your browsing on this Platform and whose main purpose is to facilitate browsing on our website. Please read our Cookie Policy to learn in more detail about the cookies that we use, their purpose and other information of interest.

8. CHANGES IN REGULATIONS

STUDIO MIHARA TIMELESS S. L. reserves the right to amend this policy in order to adapt it to comply with any new legislation or jurisprudence.